TWT Chat

TWT Chat brings customer support and communication into one platform for global businesses, cross-border e-commerce brands, SaaS teams, and online stores. It combines live chat and ticketing with AI customer service and a knowledge base. Multilingual translation helps teams communicate across languages, while audio/video calls and remote assistance support more involved conversations. Desktop and mobile apps help teams stay connected. TWT Chat is proprietary software with a permanently free plan and paid plans priced per seat per month.

Key features

• ✓Live chat and ticketing
• ✓AI customer service and knowledge base
• ✓Multilingual translation, calls and remote assistance